We work with each organization, from management
to front-line staff, to ensure that the training we
provide is targeted to the intended outcomes.
Those outcomes might be to increase knowledge,
enhance skills or to change attitudes and increase
abilities.

We offer single training opportunities. Or, you may
choose to have us work with you to create a
Strategic Training Plan for your organization.
Through the process of analysis, development,
design, implementation and evaluation,
we ensure that our training meets
your short and long term organizational needs.

Some of our most requested
trainings include:

Customer Service
Diversity
Harassment Prevention
Professionalism
Effective Communication
Behavioral Interviewing and Hiring
Proposal Writing and Grant Development
Performance Management Through Giving and Receiving Feedback
Conducting Successful Performance Reviews
Time Management
Supervisory Leadership
Training of Trainers

Some of our clients:

Akwesasne Mohawk Casino۰St. Lawarence University۰NY State Office of Children and Family Services۰Clarkson University ۰Camoplast۰APC Paper۰Defelsko۰NY Public Welfare Association ۰St. Lawerence Valley Hospice and Palliative Care۰Cabellas ۰Mohawk Housing Authority۰Plattsburgh Chamber of Commerce۰ SeaComm Federal Credit Union۰Penski, Inc.۰St. Lawrence Seaway۰State University of NY at Canton۰Massena Electric Company۰Northern NY Rural Healthcare Alliance۰World Warehouse and Distribution, Inc.۰Mead Westvaco۰NY State Association of Rural Health۰State University of NY at Potsdam۰ Massena Public Library۰Potsdam Food Coop۰Mohawk Bingo Palace۰Canton Small Business Development Center۰Whalen, Davey and Looney۰Akwesasne Housing Authority۰Citizens Against Violent Acts۰Merwin Rural Services Intitute

The thread that is consistent in our trainings is how we approach teaching and learning. We engage participants! Our presentations are very interactive - participants try things out, work with others and explore. Our presentations use a combination of lecture, activities and discussion, creating an informal and fun learning environment.