Conducting Successful Performance Reviews Through Goal Setting and Performance Management

Learning Objectives:

Participants will:

• Identify the purpose of the Performance Evaluation in setting performance standards, goals and managing performance
• Describe barriers to successful Performance Evaluations
• Become aware of the steps to a successful Performance Evaluation
• Prepare for a Performance Evaluation session
• Assess individual communication styles and recognize supportive communication techniques and their role in the evaluation session and in managing day to day performance
• Identify strategies for managing performance throughout the year leading to successful future evaluations

Outcomes:

Skills learned include: setting standards and goal setting, performance management, active listening, nonverbal and verbal communication, communicating productively, giving and receiving feedback, coaching, and motivational techniques.