Learning Objectives:

Participants will:

• Identify the business case for behavioral/skills-based interviewing
• Recognize the impact of a bad hire on the company, other employees and the overall work place
• Review the research supporting behavioral/skills-based interviewing
• Recognize of the elements and process of a behavioral interview
• Evaluate legal and illegal interview questions
• Formulate (or review if the company has one) a job description with key skills, knowledge and abilities targeted
• Practice constructing a skills-based interview including questions and evaluation matrix

Outcomes:

Skills learned include: conducting a job analysis, identifying skills needed for the position, creating the best questions to solicit the experiences and skills needed, conducting an effective interview, and creating an evaluation strategy and using it.

Teaching mechanism:

Through personal assessment and analysis, lecture, activities, and discussion, participants will learn effective hiring practices.

The best predictor of future behavior is past behavior.

The key to behavioral interviewing is asking the right questions so
you choose the candidate
with the needed
combination of
knowledge, skills
and behaviors.